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HealthEquity Mobile app for iPhone and iPad


4.2 ( 7072 ratings )
Health & Fitness Finance
Developer: HealthEquity
Free
Current version: 6.4.0, last update: 6 days ago
First release : 14 May 2013
App size: 91.92 Mb

The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts.

Features include:

- New member: Sign up or activate your account right from the app.

- On-the-go access and history: Access all account balances and history wherever you go.

- Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments.

- Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.

- Manage debit cards: Link your debit card transactions to claims and documentation, or order, activate, and replace cards for yourself and dependents.

- Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.

- Investments: Manage your HSA investments. View performance, research funds, and place trades.

- Notifications: Receive alerts when your HealthEquity card is used.

- Enjoy personalized support: Get instant answers to your questions with chat and live help.

Pros and cons of HealthEquity Mobile app for iPhone and iPad

HealthEquity Mobile app good for

Nice app. Clean and simple to use to keep track of my HSA. The only thing I wish it showed in the app is the investment return so that I dont have to go to the web portal.
Now it looks much better than last time I installed & immediately deleted the app about an year ago. Appreciate Touch ID login.
Recent versions of this app get better each time. Now I can see and manage my investments quickly and intuitively.
This is a great update that added investments !!! Thanks HealthEquity.
I love this app, I can quickly check my balance and transfers for reimbursement are easy and quick as well. For 2017, I have maximized my contribution to participate in the investment program. How awesome!
Lots of little annoyances fixed. I like the added investing. When is apple watch and Siri integration coming?

Some bad moments

Cannot complete a claim with the app itself. After uploading the picture of the receipt, still have to call (multiple times) to finish a claim.
The app resets back to the login page when I try to click on my claim page
I can login just fine from my computer and then I go to the app and enter the exact same credentials and it says it cant authenticate me. Ive tried about ten times being extremely careful of typos. Still no luck.
Caught in this vortex of attaching documents as substantiation and submitting via "reimburse me" and then the app is asking for substantiation so I add the document/I submit for reimbursement/I get asked to substantiate waste of time and effort and internet bandwidth and punctuation and tact. Get it together devs & QA, my money is whats in the line.
I thought that it was a password issue, but I can log in fine on their website, and use Dashlane so no typo issues with the pw. Have tried removing and re-installing to no avail.
Ok looking app but its frustrating that Touch ID doesnt stay enabled. It seems every time I log in it asks if I want to enable Touch ID. I say yes and have to log in again. I used the Contact Us part of the app and they thought I was talking about the website. Would be a good idea if that knew I was talking about the app.